Data Protection

Alpha123 Privacy Policy – Your Information Is Secure

The security of your personal information is our top priority at Alpha123. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
256-bit SSL Encryption
Your data is never sold
Secure Data Storage
Your Rights Are Protected
Core Commitments

Our Commitment to Your Privacy

Alpha123 makes no compromises when it comes to protecting your data.

Encrypted Connection

All data exchanged between your browser and Alpha123 servers is protected by 256-bit SSL/TLS encryption. No one can intercept your information in transit.

No Sale of Data to Third Parties

Your name, phone number, email, or transaction details are never sold to advertisers or third parties. Your privacy is not a product we trade in.

Secure Data Storage

All member data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.

Restricted Access

Only authorized personnel may access member data, and only when necessary. Every access is logged and reviewed regularly.

Regular Policy Updates

Our Privacy Policy is updated in line with changes in technology and applicable law. Members are notified by email before any changes take effect.

Fully in Bengali

Our Privacy Policy is written entirely in Bengali so every member in Bangladesh can understand it with ease. Complex legal language has been replaced with plain, straightforward terms.

Summary: Alpha123 takes your privacy seriously. We only collect information necessary to provide our services and never sell it to third parties.

1 Introduction & Scope

Alpha123 is an internationally licensed online betting platform. We believe that each member's personal information belongs to them, and protecting it is our responsibility.

This Privacy Policy applies to the Alpha123 website, mobile app, and all related services. By using Alpha123, you agree to this Privacy Policy.

  • This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.
  • Members will be informed and their consent obtained before any changes to this policy take effect.
  • For any questions, please contact us at support@alpha123.run.

2 What Information We Collect

Alpha123 collects two types of information — what you provide directly, and what is automatically gathered while you use the service.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Registration & Contact
Financial Information Mobile Pay/Nagad number, bank details Deposit & Withdrawal Processing
Usage Data Login time, betting history, preferred games Service Improvement & Personalization
Technical Information IP address, device information, browser type Security & Fraud Prevention

We never store your full payment card number or bank PIN. Such sensitive details are handled directly by the payment gateway.

3 How Your Information Is Used

Alpha123 uses your personal information only for the purposes outlined below. We never use data beyond what has been approved.

  • Account Management: To facilitate registration, login, identity verification, and account security.
  • Financial Transactions: Processing deposits and withdrawals, and maintaining transaction history.
  • Customer Support: To resolve your questions or complaints quickly and effectively.
  • Service Improvement: To analyze usage patterns for developing new features and improving existing services.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account protected.
  • Legal Obligations: To meet regulatory requirements and comply with anti-money laundering rules.
  • Relevant Communications: To send you relevant offers and updates based on your preferences (you can opt out at any time).

Under this Privacy Policy, we do not use automated decision-making based on personal data analysis in any way that significantly affects your rights.

4 Data Sharing & Disclosure

Alpha123 never sells your personal information. However, in limited circumstances, data may be shared with trusted parties.

  • Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, and our banking partners.
  • Identity Verification Services: Identity information may be shared with authorized verification agencies as part of the KYC process.
  • Law Enforcement: Information may be disclosed in compliance with a valid court order or regulatory authority directive.
  • Technology Service Providers: Hosting and cloud service providers operate under strict confidentiality agreements.

Any third parties that process data on our behalf operate under strict data protection agreements. They are not permitted to use your information for their own purposes.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the Alpha123 website and app. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering Language & Preferences 1 year
Analytics Cookies Understanding How You Use Our Services 2 years
Security Cookies Fraudulent Activity Detection 30 days

You have the option to reject non-essential cookies. However, disabling certain cookies may affect the functionality of some features.

6 Data Retention Period

Alpha123 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

  • Account Information: For the duration of account activity and 5 years after closure (legal obligation).
  • Transaction Records: Up to 7 years, in accordance with Bangladesh financial regulations.
  • Customer Service Contact: Up to 3 years.
  • Log Files: Up to 90 days.
  • Marketing Consent: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

7 Security Measures

Alpha123 applies industry-leading security measures to keep your information protected.

256-bit SSL/TLS Encryption
All data is transmitted through encrypted channels.
Firewall Protection
Advanced firewall systems to prevent unauthorized access.
Two-Factor Authentication
2FA available for account login and withdrawals.
Regular Security Audits
Penetration testing conducted by external experts.
Round-the-Clock Monitoring
24/7 system monitoring and detection of unusual activity.
Data Backup
Regular data backups stored in secure locations.

In the event of a security breach, we will notify affected members within 72 hours and take the necessary steps.

8 Your Privacy Rights

As an Alpha123 member, you have several important rights over your personal data.

Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Object to Processing
You can object at any time to receiving marketing communications.
Right to Data Portability
You can receive a copy of your data in a portable format.
Restriction of Processing
You may request that the processing of your data be restricted in certain circumstances.

To exercise any of these rights, email us at support@alpha123.run. We will do our best to respond within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

9 Children's Privacy

Alpha123 is strictly for adults (18+). We do not knowingly collect information from minors or children.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor will be suspended immediately.
  • All associated data will be securely deleted.
  • If you believe your child has created an account, please contact us immediately.

10 Policy Updates

Alpha123 may update this Privacy Policy as needed. Depending on the nature of the changes, members will be informed using the methods outlined below.

  • Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
  • Major Changes: You will be notified via email or app notification at least 7 days before any changes take effect.
  • Major Changes: Consent will be collected at the time of login.

Continued use of the service after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree, you are always free to close your account.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team.

Privacy Email
support@alpha123.run
Live Chat Support
Available 24/7

After a complaint is submitted, we will provide an initial response within 48 hours and aim to resolve it fully within 30 days. If a resolution cannot be reached through discussion with us, you have the right to escalate the complaint to the relevant regulatory authority.

Join Safely

Your Information Is Secure – Get Started Now

Your privacy is fully protected at Alpha123. Register with confidence and enjoy the best betting experience in Bangladesh.

SSL Encrypted Your Data Is Never Sold KYC Secured 24/7 Support
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